Do you want to return a product?

14-day returns

You can send back the product any time within 14-days. You may download the form necessary for returns from the following link:

Download return form

Please note that you may ask to cancel your order any time before shipping.

In addition, you may ask for a return before you receive the products.

If you would like to cancel your order, please send us an e-mail to e-mail address. We will then not ship the order, but give you a full refund.

How to ask for return?

Please download the return form and send it to us at e-mail address. Please do not send back the products before we acknowledge the fact that you will initiate a return.

Please note that it is your responsibility to sufficiently protect the product before sending it back to us. Please do make all the necessary precautions to properly package the items to avoid any damage during shipment. Moreover, make sure that the package's tracking number is held by you.

We are not responsible for lost and damaged packages. In addition, we may not accept packages that require cash on delivery. Please read the section on refunds below for more information.

We will make sure that you get notified when we receive the items.

How will you refund?

You may get your refund through PayPal, bank transfer or within Hungary, by cash sent through the postal service, whichever is available. We prefer PayPal and then bank transfer for refunds.

In case of bank transfer, please provide your IBAN and SWIFT numbers of your bank account.

What if we made a mistake?

In the event of a mistake from our part, please notify us within 3 days at In case of an error, we immediately issue a refund and we bear the cost of returning the product to us. Please note that if the package is damaged during receiving, do not accept the package, but ask for a report of the damage and refuse to take it. Also, when you open the package, please avoid using sharp tools as those can severely damage the products.

Where do I send returns?

Sportborn Kft. 2475 Hungary Kápolnásnyék Kossuth utca 6/A.


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